The Road to Inclusion: Integrating People With Disabilities Into the Workplace

Describes the results of a series of diversity roundtables that focus on the role that the business community can play to address issues facing people with disabilities into the workplace.

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States as Model Employers (SAME): Strategies for Moving People with Disabilities into Careers in State Government

Examines the practices that states are using to become “model employers,” including strategies being implemented to expand the recruitment and hiring of people with disabilities within state government agencies.

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The Initial Assignment Effect: Local Employer Practices and Positive Career Outcomes for Work-Family Program Users

Investigates how local employer practices can enable employees to successfully use the work-family programs designed to benefit them.

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Creating Opportunities in Health Care: The Community College Role in Workforce Partnerships

Highlights the ways in which community colleges are preparing frontline health care workers and low-income individuals for family-sustaining careers in health care careers.

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Where Value Meets Values: The Economic Impact of Community Colleges: Analysis of the Economic Impact and Return on Investment of Education

Assesses the impact of America’s public community colleges on the national economy and the return on investment for the colleges’ key stakeholder groups.

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Webinars: Learn How To Maximize Your Use of Workforce System Strategies

Have you wished for an easy-to-use repository of recent workforce development research? Are you looking for ways to get the word out about your organization’s workforce development-related research findings? Do you have clients in the workforce system who need access to evidence-based findings? Take a look at the two webinars developed to provide interactive demonstrations on using the Workforce System Strategy site and real world examples of how we can help you find the resources you need.

Workforce System Strategies: A Tool for the Research Community
This short Webinar is designed specifically to introduce the workforce development research community to the research and implementation tools profiled on Workforce System Strategies. The webinar includes an interactive demonstration of what the site can do for you. You will also hear how this tool relates to ETA-sponsored research, as well as the Department-wide research efforts of DOL’s Chief Evaluation Office.

Beyond Best Practices: Workforce System Strategies
This short webinar takes an interactive look at a Workforce System Strategies with the workforce development professional in mind. Two workforce peers serving as interviewees offering real examples from their work, it demonstrates how to quickly find multiple resources that will help design a new program, develop policy, write grant proposals, conduct research, and more.


Tutorial Offers

Quick Navigation Tips

Learn to quickly mine the rich resources on Workforce System Strategies!  Use this short on-line tutorial to help you find what you want, more efficiently and effectively. 



Workforce System Strategies highlights a wide range of research and implementation tools.

Use it to:
• Help your job-seeker and employer customers achieve better outcomes
• Identify evidence that may be useful in program design initiatives or grant applications
• Be at the forefront of the workforce system!

Tell Us What You Think!

Please contact us with your thoughts!  What is useful – and what is not? What additional features would you like to see?



Job and Career Results


Workforce development agencies play a crucial role in helping to ensure that job seekers are matched with training programs and jobs that lead to self-sustaining and family-sustaining earnings.  Agency-level and system-level strategies for using a results-oriented approach are addressed in e of the following publications:
An Effectiveness Assessment and Cost-Benefit Analysis of Registered Apprenticeship in 10 States: Final Report – A net-affects assessment of the effectiveness of registered apprenticeship (RA) programs across a variety of state settings.
Using Data in Multi-Agency Collaborations: Guiding Performance to Ensure Accountability and Improve Programs – Accountability can be difficult when collaborating across systems and services.  This report is designed to help collaborating organizations anticipate and address the most common challenges associated with multi-agency performance management systems.
Return on Investment (ROI) From Investing in Workforce Development: Findings on the Effectiveness of Past Workforce Development Programs for Low-Income Adults and Dislocated Workers in the U.S.  – Summarizes key evidence from three major national evaluations of the JTPA and the WIA programs over the past two decades and three state evaluations from 2004-2010.  Findings synthesize effective practices in serving low-income adults and dislocated workers.
Effective Case Management in the Workforce System Toolkit – This website contains a wealth of resources and tools designed to help system administrators, local leaders and staff to support high quality case management in the workforce system.
To find similar resources, search “accountability”, or click on “Management & Operations” tab on the left, select “Performance Accountability” and select topics from drop-down menu.

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Innovative Solutions


Workforce agencies and their local partners are constantly challenged with developing innovative solutions to current labor market challenges.  The following publications offer insight and resources to supporting an environment of continuous improvement.

Strategies to Help Low-Wage Workers Advance: Implementation and Final Impacts of the Work Advancement and Support Center (WASC) Demonstration – Examines the effects of an innovative program designed to increase the incomes of low-wage workers via career coaching and access to skills training; effects of particular interest are on workers’ benefit receipt and earnings for three to four years after study entry.
Innovations and Future Directions for Workforce Development in the Post-Recession Era- Highlights roundtable participant discussions of workforce innovations and practices that hold the most promise and challenges for ensuring an effective U.S. workforce system and policy.
Ladders to Success: Center-Based Strategies for Moving Working Families into the Middle Class – Describes an innovative service strategy to help lower income individuals and families move up the ladder to the middle class.
Catalogue of Workforce Information Sources: Decision Making Assistance For Workforce and Economic Development – Updated annually, this catalogue organizes the dynamic and expanding body of workforce and labor market information continuously generated by public and private sources.

To find similar resources, search “innovation”, or click on “Management & Operations” tab on the left, select “Program Operations” and select topics from drop-down menu.

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Employer Engagement


Effective employer engagement has long been a key function of workforce agencies.  WSS has a number of resources that discuss effectiveness in employer engagement:

Tuning In to Local Labor Markets: Findings from the Sectoral Employment Impact Study – Provides promising and rigorous evidence that mature, nonprofit-led, sector-focused programs can increase the earnings of disadvantaged populations.
Why Use the Services of Alternative Staffing Organizations: Perspectives from Customer Businesses – Addresses engagement with businesses and their perspectives on alternative staffing organization (ASO) services.
Innovative Collaborations Between Workforce Boards and Employers Helped Meet Local Needs – A review of 14 local Workforce Investment Board partnerships to identify factors that facilitated innovative collaborations, major challenges to collaboration; and actions the Department of Labor (Labor) has taken to support local collaborative efforts.
Supporting the Education Pipeline: A Business Engagement Toolkit for Community-Based Organizations – This online toolkit shares background research, useful tools, protocols, and case studies to illustrate the successes and lessons learned by folks engaged in business engagement efforts.

To find similar resources, search “Employer Engagement” or click on “Employment, Retention, and Advancement” tab on the left, select “Business Services,” and then select “Employer Engagement

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