Expanding the EITC to Help More Low-Wage Workers

Explains the importance of expanding the Earned Income Tax Credit (EITC) for workers without qualifying children in order to subsidize the earnings of less-educated workers in the United States.

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A Foot in the Door: Using Alternative Staffing Organizations to Open Up Opportunities for Disadvantaged Workers

Explores the promise of Alternative Staffing Organizations (ASOs) to understand how these businesses assist disadvantaged workers by coupling job brokering with supportive services to enhance workforce development.

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Work Schedule Flexibility in Hourly Jobs: Unanticipated Consequences and Promising Directions

Reviews business and policy conditions that influence scheduling practices in low-level hourly jobs to determine how flexibility in these schedules can be implemented meaningfully.

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Policies to Reduce High-Tenured Displaced Workers’ Earnings Losses Through Retraining

Asserts five comprehensive reforms targeting retraining displaced workers who are experiencing significant earnings loss in response to the insufficient resources currently provided by government training programs.

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Get With the Program: Accelerating Community College Students’ Entry into and Completion of Programs of Study

Presents a practical method for measuring rates of program entry and completion using data on students’ actual course-taking behaviors rather than declared major or intent.

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Webinars: Learn How To Maximize Your Use of Workforce System Strategies

Have you wished for an easy-to-use repository of recent workforce development research? Are you looking for ways to get the word out about your organization’s workforce development-related research findings? Do you have clients in the workforce system who need access to evidence-based findings? Take a look at the two webinars developed to provide interactive demonstrations on using the Workforce System Strategy site and real world examples of how we can help you find the resources you need.

Workforce System Strategies: A Tool for the Research Community
This short Webinar is designed specifically to introduce the workforce development research community to the research and implementation tools profiled on Workforce System Strategies. The webinar includes an interactive demonstration of what the site can do for you. You will also hear how this tool relates to ETA-sponsored research, as well as the Department-wide research efforts of DOL’s Chief Evaluation Office.

Beyond Best Practices: Workforce System Strategies
This short webinar takes an interactive look at a Workforce System Strategies with the workforce development professional in mind. Two workforce peers serving as interviewees offering real examples from their work, it demonstrates how to quickly find multiple resources that will help design a new program, develop policy, write grant proposals, conduct research, and more.


Tutorial Offers

Quick Navigation Tips

Learn to quickly mine the rich resources on Workforce System Strategies!  Use this short on-line tutorial to help you find what you want, more efficiently and effectively. 



Workforce System Strategies highlights a wide range of research and implementation tools.

Use it to:
• Help your job-seeker and employer customers achieve better outcomes
• Identify evidence that may be useful in program design initiatives or grant applications
• Be at the forefront of the workforce system!

Tell Us What You Think!

Please contact us with your thoughts!  What is useful – and what is not? What additional features would you like to see?



Innovative Solutions


Workforce agencies and their local partners are constantly challenged with developing innovative solutions to current labor market challenges.  The following publications offer insight and resources to supporting an environment of continuous improvement.

Strategies to Help Low-Wage Workers Advance: Implementation and Final Impacts of the Work Advancement and Support Center (WASC) Demonstration – Examines the effects of an innovative program designed to increase the incomes of low-wage workers via career coaching and access to skills training; effects of particular interest are on workers’ benefit receipt and earnings for three to four years after study entry.
Innovations and Future Directions for Workforce Development in the Post-Recession Era- Highlights roundtable participant discussions of workforce innovations and practices that hold the most promise and challenges for ensuring an effective U.S. workforce system and policy.
Ladders to Success: Center-Based Strategies for Moving Working Families into the Middle Class – Describes an innovative service strategy to help lower income individuals and families move up the ladder to the middle class.
Catalogue of Workforce Information Sources: Decision Making Assistance For Workforce and Economic Development – Updated annually, this catalogue organizes the dynamic and expanding body of workforce and labor market information continuously generated by public and private sources.

To find similar resources, search “innovation”, or click on “Management & Operations” tab on the left, select “Program Operations” and select topics from drop-down menu.

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Employer Engagement


Effective employer engagement has long been a key function of workforce agencies.  WSS has a number of resources that discuss effectiveness in employer engagement:

Tuning In to Local Labor Markets: Findings from the Sectoral Employment Impact Study – Provides promising and rigorous evidence that mature, nonprofit-led, sector-focused programs can increase the earnings of disadvantaged populations.
Why Use the Services of Alternative Staffing Organizations: Perspectives from Customer Businesses – Addresses engagement with businesses and their perspectives on alternative staffing organization (ASO) services.
Innovative Collaborations Between Workforce Boards and Employers Helped Meet Local Needs – A review of 14 local Workforce Investment Board partnerships to identify factors that facilitated innovative collaborations, major challenges to collaboration; and actions the Department of Labor (Labor) has taken to support local collaborative efforts.
Supporting the Education Pipeline: A Business Engagement Toolkit for Community-Based Organizations – This online toolkit shares background research, useful tools, protocols, and case studies to illustrate the successes and lessons learned by folks engaged in business engagement efforts.

To find similar resources, search “Employer Engagement” or click on “Employment, Retention, and Advancement” tab on the left, select “Business Services,” and then select “Employer Engagement

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UI Resources


Are you interested in finding information about Unemployment Insurance resources?  A WSS site search reveals numerous results, including:

Short-Time Compensation and Job Preservation— an international review of a nationally under-used UI program to help preserve jobs and prevent unemployment.
The Public Workforce System’s Response to Declining Funding After the Great Recession— shows how state workforce agencies have served large numbers of unemployed workers post-2009, despite declining program and administrative resources.
Long-term Hardship in the Labor Market— creates a demographic portrait of long-term unemployed workers and underemployed workers using a variety of measures.

To view further resources like these, click on the “Management & Operations” tab on the left, and select “Unemployment Insurance (UI) Operations”.

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